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Following The 3 seconds Rule Is Key for Successful Online Businesses
October 10, 2017Retaining the attention of a customer online has always been a top priority for ecommerce/ online sales companies. Over the years,…
Read MoreWith Co-browsing Insurance Companies Can Transform Sales Productivity
October 4, 2017For insurance companies, there has been a sea change in how business gets done today. Customers are increasingly shifting to online…
Read MoreArtificial Intelligence Enhances Customer Service But Needs Human Touch For Right Impact
October 4, 2017As in the case of several other industries, Artificial intelligence (AI) is bringing in tangible changes to the field of customer…
Read MoreCompanies Can Lose Customers from Poor Service
August 30, 2017Customers today are more than ever in the driving seat. With the power of digital media, they have become more informed…
Read MoreWhy bots are not enough to drive your company customer support
August 26, 2017Chat bots are most likely to drive your customers away The newest hype sweeping across the customer service field is the…
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