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Omni-channel services: digital transformation of banking
Omni-channel services: pushing digital transformation of banking
August 23, 2017

Making the digital platform core of the business is no longer a choice for companies. Customer expectations have evolved with the…

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where-does-prompt-online-live-help-fit-in-the-sales-funnel-01
Where does prompt online live help fit in the sales funnel?
August 20, 2017

With just a click of a button, customers are today able to gather information, compare features between different products and make…

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why-live-help-is-essential-for-mobile-banking-01
Why Live Help is essential for Mobile Banking solutions?
August 3, 2017

For banking customers, no doubt the mobile phone has added an additional layer of convenience. With advantages like instant connectivity, ready…

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Banking Sector 2017 Customers to take more control of their financial re...
Banking Sector 2017: Customers to take more control of their financial relationships
July 27, 2017

The Banking industry will continue seeing in 2017 the rising trend of customers taking a more active role in managing their…

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face-to-face-meetings-can-build-trust-and-strengthen-revenue-channels
Face-to-Face meetings can build trust and strengthen revenue channels
July 24, 2017

In-person meetings play a fundamental role in business operations. They are integral to building and sustaining successful relationships between co-workers, customers,…

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