The Share File app allows the agent to share content such as Office documents, PDFs and images with the customer in real-time to assist in a sales or support process. The content can be marked and saved by each side as a PDF. Documents can be shared from the local computer, from the cloud (pre-loaded to the account) or from existing assets from the web.
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Centralized document storage: Upload standard documents, such as contracts or issue-escalation forms, to a centralized document repository on a secured server, making it easy for your agents to load them when interacting with a visitor. All edits and annotations can be saved in a PDF format to local/network drive.
Advanced security: VeriShow adheres to standard security measurements and audited by a 3rd party. We us the latest firewall architecture and industry-standard encryption. Learn more about VeriShow’s security and privacy.
Firewall and Proxy Server Resolution: VeriShow works around most firewalls and proxy servers, and does not require Network Address Translation (NAT) configuration. As a result, most of your website visitors – even those within business environments – can use VeriShow.
Minimal Bandwidth Consumption: Our unique synchronization technology requires minimal bandwidth, allowing multi-media communication and collaboration sessions to occur on moderate (or even slow) and unstable Internet connections.
Platform and operating system independent: Operates on Microsoft Windows® and Apple®OS and runs within Internet Explorer® , Mozilla Firefox® , Google Chrome® and Apple Safari® web browsers. It is also compatible (with certain limitations) with iOS and Android browsers.
Application development and API: Additional synchronized applications for VeriShow can be developed by us or by external developers and plugged into the platform through an API (Application Programming Interface), thanks to VeriShow’s flexible architecture. Additionally, VeriShow sessions or components (e.g. video chat, co-browsing) can be integrated with various business workflows, utilizing VeriShow’s dynamic architecture components. For further information please contact us.
Universal availability: Available 24/7, functions on standard Internet connections and works around most firewalls. As a result, it provides a stable and reliable solution for the vast majority of Internet users.
Minimal resource utilization: VeriShow’s client-side application is loaded and run in a web browser; while the server-side handles user management, document conversion, and session synchronization. As a result, it utilizes minimal system resources.
Maximum scalability and reliability: VeriShow was built on a fully-scalable network architecture, and can automatically accommodate growth in user demand by dynamically allocating ‘cloud’ computing resources. VeriShow’s platform is hosted at a third-party server center with redundant network connections, servers and other advanced infrastructure, ensuring minimal downtime.