Redefine Customer Service
Enhance online customer service – and increase your first-contact resolution (FCR) rate – with VeriShow’s Video chat, Cobrowsing and Content Share platform
Quality live customer support has a direct impact on your bottom line; the more customers you retain, the lower your overall costs.
When your customers have pressing questions or issues, ensure your service reps are able to address them fully the first time they contact you. VeriShow offers a wide range of features to let your online customer support teams do just that.
VeriShow’s omni channel live support platform consists of WebRTC video chat (one or two ways), cobrowser, and content sharing apps that provide real-time help capabilities at the highest level of human interaction. The platform operates on mobile devices, on the web and as in-store smart live stations (in store kiosks).