When we announced our integration with LivePerson in June, we shared a video exploring the ways in which one company might…

Business executives and customer service representatives alike analyze at length various online and offline variations of high-touch and low-touch customer service….

Today’s online marketers and retailers are eager to deliver “customer engagement” But you need to meet your customers at their preferred…

Let’s say you’ve deployed multimedia chat. You’ve taken a big step toward better customer support and increased sales rates. However, you…

VeriShow users can tap into a deep catalogue of apps to serve their customers better. These companies — intent on providing…