VeriShow users can tap into a deep catalogue of apps to serve their customers better. These companies — intent on providing the best customer service as a means for boosting sales online – can choose text, audio and video chat, as well as live video feeds, collaborative documents and many other applications. Today, we deliver one more: PayPal integration.

PayPal is the faster, safer way to pay and get paid online. The service allows people to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. With 100 million active accounts in 190 markets and 25 currencies around the world, PayPal enables global e-commerce.

Consumer familiarity with PayPal provides a win-win situation. It enables a service agent to work with a customer throughout the entire shopping process, including closing the session with a paid purchase, while providing the customer with a convenient, trusted method for buying products.

The PayPal application allows the agent and customer to complete the payment details together, in real-time. The customer is then transferred to the PayPal website to complete the payment, while the agent is kept informed with regard to the customer’s progress with the transaction.

Our integration with PayPal – as well as with other applications including DropBox, YouTube and GoogleDocs – is just one more way we help companies collaborate with customers in real-time for better service experiences and increased sales.