Written by Admin2 on . Posted in Customer Service

With the introduction of core banking or internet banking, nowadays customers of the banks get the facility of sit-at-home banking experience. But as the studies have indicated, almost 50% of the customers still visit the branches to do transactions. Customers still experience still experi... Continue Reading

Written by Admin2 on . Posted in Customer Service

Self-service in the world of web is electronic support that helps the customers and employees to get important information and do regular tasks on the internet. Moreover, when support is available for online interactions of the employees, the term is familiar as employee self-service. This... Continue Reading

Written by admin on . Posted in Analytics, Release Notes, Verishow-news

VeriShow 6.8 is out and includes enhanced session and Dashboard reporting. Enterprise Reporting added to Dashboard and Session History The Dashboard page of the VeriShow account now allows Admin users to view the VeriShow analytics data by Agent Group(s) as well as by website domain(s). B... Continue Reading

Written by Admin2 on . Posted in Live Chat, Video Chat

Visual engagement largely depends upon CRM or Customer Relationship Management today as centrally all your data related to customers are managed and stored here. Irrespective of the size of the business, the maintenance of every interaction done by them is a tough process to follow. Storin... Continue Reading

Written by admin on . Posted in Call button, Mobile, Release Notes, Verishow-news

We have just released version 6.7 of VeriShow that supports mobile-specific live help button display and various bug fixes. Mobile-Specific Live Help Button We have now added to our standard code embedding additional parameters that allow you to display a different button specifically to ... Continue Reading

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