Written by Admin2 on . Posted in Uncategorized

In the present-day several forms of communication have come to exist as a way to exchange important information. Video conferences, phone calls, emails, short message service(SMS) are most common, while technological developments keep on adding to the list of present ones. The modern-day b... Continue Reading

Written by Admin2 on . Posted in Uncategorized

Retaining and growing customer base requires businesses to consistently deliver superior online customer support. Customers are looking for online experiences that are smooth and hassle-free and this includes customer service.  Research has shown that over 55 percent of customers are like... Continue Reading

Written by admin on . Posted in Uncategorized

In this new version we introduce VeriShare – take mobile snapshots while using live video chat. VeriShare – Take Snapshots from Customer’s Mobile Video chat has been supported for a while in VeriShow. The new VeriShare features allow customers to show agents real-life obj... Continue Reading

Written by Admin2 on . Posted in Uncategorized

Nowadays, marketers are trying hard to create the best customer experiences through the implementation of various strategies.  Studies have shown that by skillfully devising and carrying out strategies for better customer experience, the companies have reaped huge gains.  Not only the in... Continue Reading

Written by Admin2 on . Posted in Uncategorized

With the introduction of core banking or internet banking, nowadays customers of the banks get the facility of sit-at-home banking experience. But as the studies have indicated, almost 50% of the customers still visit the branches to do transactions. Customers still experience still experi... Continue Reading

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