White Papers
Live support & real-time collaboration white papers: learn what kind of support your customers will expect in the coming years and how you can exceed their expectations.
The Role of Multi-Media Engagement Platforms in Delivering Telemedicine and Telecare (Winter 2011)
With telemedicine and telecare sure to play a prominent role in delivering healthcare to hard-to-reach patients and patients who choose to age in place, focus must be placed on the needs of both providers and patients. While telemedicine and telecare are broad categories encompassing a variety of automated monitoring tools, this paper focuses solely on the critical live interactions between caregivers, doctors and patients.