Add live chat plugin that includes audio and video and real-time content sharing capabilities to a platform you already use!
Chat is often the first step to provide quality online customer service. A full online shopping cart should not be abandoned due to a navigational issues or a question about on specific item or service. Textual chat enables customers to reach out to agents, and agents to reach out proactively to assist customers, but that is often not enough. Though customer service representatives can answer questions or share URLs and documents, often more personal interaction is needed. VeriShow live engagement plugin of Video Chat, Cobrowsing and Content Share capabilities has been designed to integrate with existing chat solutions, content solution and e-commerce platforms.
LivePerson™ – Enhancing live chat
Fully integrated with LivePerson, the platform lets your agents escalate high-priority visitors from a LivePerson live chat to a VeriShow multimedia-based session. This live chat plugin enables your agents to talk to visitors using audio or video, co-browse with them, and share and annotate images, files and videos, highlighting features of particular interest to them. Learn more.
Facebook® – Live Help plugin for Facebook
Does your business have Facebook presence? VeriShow now allows you to communicate with your clients using a live help plugin with live chat, video conferencing and real-time content sharing capabilities. It can be used for example to provide live customer support, use for online sales – demonstrate products, show product images, documents & videos, and to engage with your Facebook visitors. Learn more.
WordPress™ – Live chat integration for WordPress sites and blogs
WordPress website owners can now provide valuable customer service, sales and marketing support with the VeriShow WordPress plugin. With rich, enhanced chat features that include audio and video capabilities and real-time content-sharing, VeriShow for WordPress, this live chat plugin helps companies do business better online.
eBay® – Live Chat for eBay vendors
Do you sell on eBay? Ever needed to speak with customers and provide further product details effectively? VeriShow enables you to engage with your eBay visitors online with this live help plugin! With VeriShow you can use live chat, video and real-time product image and document sharing for effective customer support and sales. Learn more.
Joomla!™ – Live chat plugin for Joomla! sites
The Joomla extension enables you to interact with site visitors in real time using live chat, voice and video and access a host of collaborative tools, such as document, image and product-video sharing, a second-camera input and many others. You and your visitors can annotate those in real-time, for example to point out a feature on a product document or image.
Zendesk® – Live help plugin for the Helpdesk
Zendesk is a popular web-based help desk platform, which allows you to effectively manage customer support tickets and increase your agent productivity. You can now enhance Zendesk with VeriShow. Provide multimedia live chat to your Zendesk visitors by simply adding the VeriShow widget to your Zendesk page. Learn more.
Magento® – Live help plugin for Magento
Magento offers flexible, scalable eCommerce solutions designed to help businesses grow and succeed online. The Magento technology makes it possible for businesses to easily control the content, functionality, and look and feel of your online store.
You can now enhance Magento store with VeriShow’s plug in. With VeriShow you can offer live multimedia support that consists of live textual chat, video chat, co-browsing and content sharing capabilities. This will ensure that that site visitors will purchase more and become more loyal to your business.
See VeriShow for Magento