In: customer support

why-is-co-browsing-the-ultimate-live-help-service
Why is Co-browsing the Ultimate Live Help Service?
October 16, 2013

Co-Browsing. It’s not a term you hear very often. In this post we’ll investigate just what co-browsing means, and some of…

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How to Perfect Multi-Channel Support
December 17, 2012

There are many ways to provide customer support and many tools that can be used simultaneously. These tools are complementary and…

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This Month’s Top 5 Customer Service Shout Outs on Twitter
November 15, 2011

It’s November, everyone. As we always, let’s recap on the five best customer service shout outs on Twitter in the past…

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VeriShow Discussing Advancements to Live Chat at ad:tech New York
November 8, 2011

This week at ad:tech New York, VeriShow is on the floor at booth number 1437, discussing what marketers can expect in…

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how-to-make-checkout-more-personal-online
How To Make Checkout More Personal Online
October 18, 2011

Have you ever used the self-checkout at the grocery store? You pile on your cucumbers, lettuce and apples onto the tiny…

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Practicing What We Preach – VeriShow Support via Video
October 4, 2011

One of the primary reasons for VeriShow’s creation and popularity is the fact that individuals learn in very different ways. One…

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4 Popular Levels of Customer Engagement
August 25, 2011

Today’s online marketers and retailers are eager to deliver “customer engagement” But you need to meet your customers at their preferred…

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Pamper High-Value Customers With Better e-Service
July 21, 2011

E-businesses want to deliver superior customer service to all their prospects, but enterprises also recognize that for some sales, the demands…

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Facebook, Google+ roll out video chat. Brands ask, “Will it matter?”
July 12, 2011

Facebook’s recent announcement that users can now Skype each other on the social media platform has a lot of grandparents and…

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Announcing the VeriShow Dashboard!
January 20, 2011

VeriShow is the go-to platform for browser-based customer support. Now businesses and companies that use VeriShow to connect with customers and…

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