For every organization, its sales target is one of its biggest priorities. Achieving sales goals requires a skillful sales team that…

With digitization of information, shopping, newspapers, and other expectations of information customers in every field of business have been soaring. This…

The enormous complexity involved in buying a car makes it an overwhelming task for many of us. Researching for all relevant…

For e-commerce websites, the conversion rate is one of the most-closely tracked metrics since a healthy rate indicates that customers are…

In this age of digitization, information is the basis for decisions and choices.  The online channel has become the primary mode…

Efficient and effective customer service is one of  cornerstones of success for businesses. Companies deploy complex technological solutions like CRM systems…

Customer service is the backbone of every successful business. The more a business interacts with their customers when they need it,…