In: ChatBots
How AI Chatbots can save time and help users with simple online issues better than human chat
November 13, 2017Artificial intelligence is expected to usher in major improvements in operational efficiency and cost savings for businesses. An Oracle study demonstrates…
Read More
Why bots are not enough to drive your company customer support
August 26, 2017Chat bots are most likely to drive your customers away The newest hype sweeping across the customer service field is the…
Read More