In: Banking

Omni-channel services: digital transformation of banking
Omni-channel services: pushing digital transformation of banking
August 23, 2017

Making the digital platform core of the business is no longer a choice for companies. Customer expectations have evolved with the…

Read More
Banking Sector 2017 Customers to take more control of their financial re...
Banking Sector 2017: Customers to take more control of their financial relationships
July 27, 2017

The Banking industry will continue seeing in 2017 the rising trend of customers taking a more active role in managing their…

Read More
4-Ways-Tellers-Can-Use-Video Chat to Increase Customer Rapport
4 Ways Tellers Can Use Video Chat to Increase Customer Rapport
July 22, 2017

Banking has experienced sweeping changes with the introduction of technological innovations. Never before have customers had the luxury to choose how…

Read More
Enter-the-new-age-of-banking-with-co-browsing-technology
Enter the new age of banking with co-browsing technology
January 15, 2017

Technology has reformed every aspect of our lives and those stuck to the old conventional means are experiencing difficulty in catching…

Read More
Co-browsing – An essential and beneficial tool for the banking sector
Co-browsing – An essential and beneficial tool for the banking sector.
January 14, 2016

Co-browsing can be simply defined as two or more people accessing the same web page at the same time. This technology…

Read More