VeriShareTake Live Mobile Video Snapshots | VeriShow 6.9


Take Snapshots from Customer's Mobile

Ecrit par administrateur sur . Publié dans Verishow-news

In this new version we introduce VeriSharetake mobile snapshots while using live video chat.

VeriShareTake Snapshots from Customer’s Mobile

Video chat has been supported for a while in VeriShow. The new VeriShare features allow customers to show agents real-life objects more easily (e.g. broken device) and discuss with them in real time.

The following are the various enhancements added to VeriShow’s live mobile video chat:

  • Mobile video ChatThe agent can carry out a video chat with a mobile customer as before
  • Camera switching supportCustomers can switch between the smartphone’s front and rear cameras
  • SnapshotsThe agent can take snapshots as necessary while customer’s video is showm from front (e.g. for proof of ID) or rear cameras (e.g. show damaged car)
  • Real-time sharing and annotationThe agent and customer discuss the snapshot with the customer in real time, annotate it and save at your end

VeriShare - Customer showing a device to an

Customer showing to agent a device in real-time by video and agent taking a screenshot and annotating.

Correction de bugs

This version addressed identified issues, including:

  • Main menu issuein some rare occasions, the app menu would not show
  • Salesforce integrationclicking on Talk right when the VeriShow loads at times would not show the video chat area
  • Start chat with content areaUI layout issue fixed

VeriShare Demo? Questions?

If you have any questions or would like to see a demo of VeriShare, s'il vous plaîtcontactez-nous.

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