VeriShareTake Live Mobile Video Snapshots | VeriShow 6.9


Take Snapshots from Customer's Mobile

Geschrieben von Admin am in Verishow-news

In this new version we introduce VeriSharetake mobile snapshots while using live video chat.

VeriShareTake Snapshots from Customer’s Mobile

Video chat has been supported for a while in VeriShow. The new VeriShare features allow customers to show agents real-life objects more easily (z.B.. broken device) and discuss with them in real time.

The following are the various enhancements added to VeriShow’s live mobile video chat:

  • Mobile video ChatThe agent can carry out a video chat with a mobile customer as before
  • Camera switching supportCustomers can switch between the smartphone’s front and rear cameras
  • SnapshotsThe agent can take snapshots as necessary while customer’s video is showm from front (e.g. for proof of ID) or rear cameras (e.g. show damaged car)
  • Real-time sharing and annotationThe agent and customer discuss the snapshot with the customer in real time, annotate it and save at your end

VeriShare - Customer showing a device to an

Customer showing to agent a device in real-time by video and agent taking a screenshot and annotating.

Bug Fixes

This version addressed identified issues, including:

  • Main menu issuein some rare occasions, the app menu would not show
  • Salesforce integrationclicking on Talk right when the VeriShow loads at times would not show the video chat area
  • Start chat with content areaUI layout issue fixed

VeriShare Demo? Fragen?

If you have any questions or would like to see a demo of VeriShare, gefallenkontaktieren Sie uns.

Tags:,

Admin

Diese Informationen box über den Autor erscheint nur, wenn der Autor biographische Informationen. Ansonsten gibt es nicht Autors Feld angezeigt. Folgen YOOtheme auf Zwitschern oder lesen Sie die Blog.

Sign-up for free!

Registrieren Sie sich kostenlos or learn more about VeriShow's pricing plans.


Kontakt Uns.

Gebührenfrei:
1-855-427-5227
sales@verishow.com
support@verishow.com
oder kontaktieren Sie uns direkt

Wir sind soziale

© 2016 VeriShow® protected by US Patents: 9,043,386 ; 9,323,730 Ts & Cs.