Mobile-Specific Live Help Button | VeriShow 6.7


Mobile-Specific-Live-Help-Button

Geschrieben von Admin am in Call button, Handy, Release Notes, Verishow-news

We have just released version 6.7 of VeriShow that supports mobile-specific live help button display and various bug fixes.

Mobile-Specific Live Help Button

We have now added to our standard code embedding additional parameters that allow you to display a different button specifically to mobile (Smartphone, tablet) devices. If you are interested in showing a different button for these devices than the one shown for desktop users, you can now choose a different graphic to display.

The two new parameters are:

  • mobile_img_urldetermines the button’s image path for online state for mobile devices. E.g. img_url =”https://www.domain.com/live_help.png
  • mobile_offline_img_urldetermines the button’s image path for offline state (when no agent available) for mobile devices. E.g. offline_img_url =”https://www.domain.com/live_help_unavailable.png

An example of live help button code that displays one button for desktop users and another for mobile is as follows (note the two different URLs per device):

<script type=text/javascriptsrc=”https://platform.verishow.com/client?get=chat&aid=12345&call_button=true&img_url=https://www.domain.com/live_help_button_desktop.png&mobile_img_url=https://www.domain.com/live_help_button_mobile.png&img_alt=LIVE EXPERT&alignment=bottom_right&isDynamic=false”></script>

For additional instructions, in your VeriShow account please go to Call button > Standard Site > Advanced Embedding.

Bug fixing

The following has been fixed in this version:

  • There was an issue with turning off the desktop notifier (to get incoming call alerts in your desktop)
  • At times turning on video on Android devices would interfere with co-browsing

Fragen?

If you have any questions or would like to have assistance with this type of embedding, please kontaktieren Sie uns.

Tags:,

Admin

Diese Informationen box über den Autor erscheint nur, wenn der Autor biographische Informationen. Ansonsten gibt es nicht Autors Feld angezeigt. Folgen YOOtheme auf Zwitschern oder lesen Sie die Blog.

Sign-up for free!

Registrieren Sie sich kostenlos or learn more about VeriShow's pricing plans.


Kontakt Uns.

Gebührenfrei:
1-855-427-5227
sales@verishow.com
support@verishow.com
oder kontaktieren Sie uns direkt

Wir sind soziale

© 2016 VeriShow® protected by US Patents: 9,043,386 ; 9,323,730 Ts & Cs.