In: Live Customer Support

Providing SaaS then, cobrowsing for customer support is a must!
February 19, 2017

Convenient, low cost and flexible, SaaS has been adopted by enterprises worldwide for a wide range of business processes including sales,…

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Have you ever wondered how hard it is for your customers to interact with your business?
February 19, 2017

Over the years, shifts in the business environment such as  globalization, technological advancements and changing customer expectations has impacted the buying…

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How a strong customer support team builds a strong customer base
January 24, 2017

Having a strong customer base is undoubtedly the most powerful key to any business’s success. Without customers there is no revenue…

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Customers-are-looking-for-better-connectivity,-is-your-brand-listening
Customers are looking for better connectivity, is your brand listening?
January 23, 2017

Today most buying and selling happens over the internet, due to which there is very little one-on-one contact between buyers and…

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The Importance of Live Face To Face Communications
August 9, 2016

In the present-day several forms of communication have come to exist as a way to exchange important information. Video conferences, phone…

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Append Seamless Transitions in Your Customer Service Operations with Live Video Chat
August 9, 2016

Retaining and growing customer base requires businesses to consistently deliver superior online customer support. Customers are looking for online experiences that…

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Make your customer service better than your marketing efforts
Make Your Customer Service Better Than Your Marketing Efforts
June 13, 2016

Handling customer is the most demanding of all jobs, today through various measures including web based video chat, sharing document online,…

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Know your site best so you can better help your customers
Know Your Site Best, so you can Better help Your Customers
May 9, 2016

Improving customer service is the best way to improve the relationship with the most precious asset of your company- customers. It…

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Provide Convenience to Your Banking Customers by Using Video Chat and Co-browsing
Provide Convenience to Your Banking Customers by Using Video Chat and Co-browsing
February 12, 2016

In this era of online markets, people feel more and more comfortable buying products and services online, however, doing the same…

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How to Start an Online Vehicle Selling Program
How to Start an Online Vehicle Selling Program
December 18, 2015

When will dealers start providing online vehicle transactions?  The answer: when enough consumers start asking for it.  The response to a…

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