Blog
Pros and Cons of AI chatbots for customer support
- November 20, 2017
- admin
- Artificial Intelligence
The artificial intelligence (AI) revolution is fast changing how companies work. AI chatbots are now increasingly popular with consumer-facing companies looking...
How video chat has proved to be beneficial for business
- November 15, 2017
- admin
- Live Video Chat
Since the time video chat was introduced, the technology improved significantly. Today, video chat is popular for day-to-day interactions in business...
How AI Chatbots can save time and help users with simple online issues better than human chat
- November 13, 2017
- admin
- Artificial IntelligenceLive Customer Support
Artificial intelligence is expected to usher in major improvements in operational efficiency and cost savings for businesses. An Oracle study demonstrates...
Get Closer With Your Online Customers With Live Help On Your Site
- October 10, 2017
- admin
- BusinessCustomer ServiceLive Customer Support
Whether it be a purchasing online or sorting out issues, customers are looking for a hassle-free and smooth experience when they...
Following The 3 seconds Rule Is Key for Successful Online Businesses
- October 10, 2017
- admin
- BusinessCustomer ServiceLive Customer Support
Retaining the attention of a customer online has always been a top priority for ecommerce/ online sales companies. Over the years,...
With Co-browsing Insurance Companies Can Transform Sales Productivity
- October 4, 2017
- admin
- BusinessLive Customer SupportOnline Sales
For insurance companies, there has been a sea change in how business gets done today. Customers are increasingly shifting to online...