August 2017
Companies Can Lose Customers from Poor Service
August 30, 2017Customers today are more than ever in the driving seat. With the power of digital media, they have become more informed…
Read MoreWhy bots are not enough to drive your company customer support
August 26, 2017Chat bots are most likely to drive your customers away The newest hype sweeping across the customer service field is the…
Read MoreOmni-channel services: pushing digital transformation of banking
August 23, 2017Making the digital platform core of the business is no longer a choice for companies. Customer expectations have evolved with the…
Read MoreWhere does prompt online live help fit in the sales funnel?
August 20, 2017With just a click of a button, customers are today able to gather information, compare features between different products and make…
Read MoreWhy Live Help is essential for Mobile Banking solutions?
August 3, 2017For banking customers, no doubt the mobile phone has added an additional layer of convenience. With advantages like instant connectivity, ready…
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