In the digital economy, companies are leveraging high tech innovations to do business in a more efficient and faster manner. For…

The convenience of banking online is resulting in more and more customers exploring its usage for accessing banking services.  It’s not…

Customers often form a long-standing opinion about a brand based on their interactions. Even a single experience can have a massive…

Web Real Time Communication (webRTC) has been hailed as the future of customer service by industry experts. Supported by tech majors…

Convenient, low cost and flexible, SaaS has been adopted by enterprises worldwide for a wide range of business processes including sales,…

Rising cost and inefficiencies within healthcare processes is putting the pressure on healthcare organizations to develop solutions that are cost-effective without…

Over the years, shifts in the business environment such as  globalization, technological advancements and changing customer expectations has impacted the buying…