Written by admin on . Posted in Analytics, Call button, Release Notes, Verishow-news

This release includes additional advanced embedding features, chat options, Google Analytics integration and enhanced details for leads. New Call Button Embedding Options We now support two new methods for embedding buttons to enable a customer to directly engage as follows: Direct to Web ... Continue Reading

Written by Admin2 on . Posted in Cobrowsing, Customer Service, Liveperson

A business is believed to grow whenever it remains connected with its customers. Responding to customer queries and resolving issues in real time increases the chances of building a permanent bond with the customers. In global contact centers, agents have helped customers place an online o... Continue Reading

Written by Admin2 on . Posted in Liveperson, Video Chat

Most of the current collaborative-technology related literature confirms that in-person business meetings allow attendees to develop trust in ways that are not always possible with other forms of communications. According to a frequent virtual meeting participant, in spite of conducting ma... Continue Reading

Written by Admin2 on . Posted in Cobrowsing, Customer Service, Live Chat, Mobile

World’s population in urban areas predicts that by 2030, 80% of the global population will live in urban areas, and by 2050, seven out of every 10 people will be an urban citizen. The cities are also gradually embracing smart technologies like sensors and Cloud-enabled services and trans... Continue Reading

Written by Admin2 on . Posted in Live engagament, Live Video Chat, Video Chat

Live engagement technologies in the recent times have shown a marked preference for mobile adoption and for good reasons. This post looks at five different industry sectors or scenarios which can benefit from the mobile live engagement technologies. Mobile chat for global communication Acc... Continue Reading

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